- Deadline : Your Oro Tempo product will be delivered to you within 48 hours maximum (except for exceptional external factors beyond our control). This period is valid that you make deliver home or jewelry.
- Shipping : The shipping costs are always free for any purchase exceeding 70 € (included). An additional 7 € in shipping costs will be requested per purchase less than 70 €. This supplement is valid if you have delivered home or jewelry.
- Location : It is possible to be delivered anywhere in Belgium. For the moment, any purchase on the Oro Tempo platform is only possible in Belgium. It should evolve quickly and be available for Europe.
- Cancellation : The cancellation of your purchase can be made as long as the order of your order has not been validated. The status of your order is visible in your personal space. Once this order is validated, you can no longer cancel a purchase on the platform.
- Modification : To change or modify an order, you must first be able to cancel it. You can cancel an order if your order has not been validated yet. You can see this in your personal space. Once your order has been canceled, you can create a new order instead.
- Delivery address : Your delivery address (and / or billing) can be changed at any time on your personal space. During a purchase, your delivery address (and / or billing) can be modified until your order has been validated. Once your order has been validated, it is no longer possible to change the delivery address.
Other questions ? You can always contact us at firstname.lastname@example.org.